Policy & Rules
NO REFUND POLICY
Deposits and payments
To confirm your room reservation, full payment is necessary.
Please be advised that no refunds will be provided for partial or total cancellations.
Upon check-in, a deposit of 600 THB will be required.
Check-in 15:00h (3pm) to 24:00h (12AM)
Guests may be granted early or late access to their room, subject to availability and the discretion of the staff or management. Please note that for check-ins prior to 12 PM (mid-day), an additional day will be billed (given availability).
Please be advised that check-in is not available from 1 AM to 7 AM.
Check-out 11:00h (11am)
Guests may request late check-out, subject to availability and the discretion of the staff or management. Please note that for check-outs extending past 2 PM, an additional day will be billed, contingent upon availability.
Please kindly notify us in advance for check-outs after 9 PM.
Our office and reception operate from 9 AM to 7 PM. Please note that the camp doors are closed at 9 PM, and entry or exit will not be possible until the following morning at 6 AM.
For emergency (urgent or grave) call one of these numbers:
For guests who have already booked flights landing after 9 PM or before 5 AM, please notify us well in advance to allow us to help figuring out the best possible solution.
For guests wishing to enter or exit the camp during closing hours, we kindly advise requesting a key for the door (during office hours ONLY).
The air conditioning cost is determined based on a monthly average. Therefore, we kindly request a daily fee of 200 Baht for each day of your stay.
We recommend requesting air conditioning upon arrival. If you request air conditioning later during your stay, the price will still be calculated based on the total number of days. For instance, if your stay is 14 days and you request air conditioning on the 10th day, the price will remain 2,800 Baht, the same amount as if you had requested it at the time of booking.
Thank you for your understanding.
Shared Room Rules
Please be informed of the following guidelines during your stay at our Muay Thai camp:
Restricted Access: Our camp operates as private property, accessible only to registered guests and members. Therefore, for security and communal harmony, strangers are not permitted to enter the camp/resort premises, including rooms and the pool area.
Respectful Conduct: As part of our community, it’s essential to respect fellow guests. Any disturbance or disruption to others will result in a warning. After the initial warning, you will be required to either occupy a single room (if available) or leave the camp without refund.
Quiet Hours: Rest periods are observed from 11 AM to 2:30 PM and after 9 PM. During these times, we kindly request minimal noise, including refraining from using mobile phones or computers inside the shared rooms.
Safety Measures: Please ensure you return to the camp before 9 PM when the doors are locked for safety. Climbing over the fence is strictly prohibited and may lead to legal consequences. For guests wishing to enter or exit the camp during closing hours, we kindly advise requesting a key for the door (during office hours ONLY).
Cultural habits: In adherence to Thai tradition, kindly remove your shoes before entering rooms. Shoes and flip flops can be placed in designated areas, with running shoes separated to prevent odors.
No Smoking or Alcohol: Smoking and alcohol consumption are strictly prohibited within the camp/resort premises, including rooms, toilets, pool, and relax areas. Violators will be asked to leave without refunds.
Toilet: Please refrain from throwing toilet paper into the toilet, as the plumbing system in Thailand does not accommodate it, potentially leading to severe clogging.
Energy Conservation: When leaving your room, ensure lights, A/C, and fans are turned off. Please switch off the bathroom fan when not in use.
Laundry Service: We provide a cost-effective laundry service. Simply place your dirty clothes in the yellow bag provided upon arrival, with your name labeled on it. Inquire with the staff regarding the designated drop-off location. The minimum fee for laundry service is 100 baht, and refunds are not available. Kindly note that washing personal clothing within the camp premises is strictly prohibited.
Please feel free to report any irregularities or malfunctions in the rooms, as well as any unwanted behavior from other guests within the resort premises. Your cooperation is vital in maintaining a safe and enjoyable environment for everyone.
Thank you for your cooperation and understanding.
Computer and mobile phones in shared rooms
- They cannot be used during the designated rest times, as mentioned above.
- If you need to use your phone or pc during rest time, please do so in the designated relax area.
- Food is permitted in the relax area only.
- Guests staying in shared rooms without refrigerators may store a minimal amount of items in the common fridge. We allow storage only for necessities required for one day. Keep in mind that there’s a 24-hour (7-11) minimart nearby where you can purchase anything you need on a daily basis.
Who does not respect the camp rules will be invited to leave without refunds.